Within the wedding industr
y there are many different awards to be won and honors to be given but very few are as esteemed as being certified by Here Comes the Guide. Many years ago - at one of our very first weddings - I remember speaking with the DJs about being certified. They explained that they had been trying to get their company certified for years but that it was a very challenging process. I tucked that away in the back of my mind, knowing that one day it would be my turn to step up to the challenge and I made it a personal goal to do so as soon as Wish Wonder Dream was ready. Earlier this year I decided the time had come, so I gathered all the required materials and contacted Here Comes the Guide, requesting consideration for certification. The process was long and extensive, as they had to contact numerous past clients and numerous vendors who could speak for the quality of our work and for our professionalism.
Today I am unbelievably proud to announce that Wish Wonder Dream has been "Certified by The Guide." Our profile is now up and because we received such high marks we are even going to be featured on their home page for a couple of months!
Thank you SO MUCH to the past clients and vendors who made this possible. It is such an honor and I a sincerely appreciate your support and assistance in getting us through the certification process. I truly can't thank you all enough!
Here is some of the feedback that Here Comes the Guide shared with me:
Common Threads Among Clients:
1) Wish Wonder Dream has great relationship with the other vendors. 2) Customer service and communication is outstanding, way above most of the wedding planners her fellow vendors have worked with. Whitney has always keeps her vendor team in the loop for every wedding and they never feel they have to hunt her down for more information. They can trust she'll send me the information they need without asking and every mutual client tell them how thrilled they are to be working with her. 3) Whitney puts together very detailed and cohesive timelines so every vendor knows where they need to be and when. This keeps everyone on the same page. Vendors look forward to working with Whitney and refer her to my clients whenever they can. 4) Wish Wonder Dream events are all different stylistically to match the tastes and dreams of the bride and groom, but Wish Wonder Dream weddings are sure to have timeless and elegant elements and details that heighten the look of the design and better the experience for the couple and their guests. 5) Whitney not only manages her assistants (along with the vendors), but vendor see her at the end of the night helping the with breakdown and/or family load things into their cars. One vendor said that really stood out to them and it’s a pretty genuine act in their book. 6) Whitney has a great positive attitude. She remains calm in difficult situations while keeping the brides interest and wants in mind.
Common Threads Among Clients:
1) All of Whitney’s couples LOVED her and said they would recommend them to family, friends, even strangers on the street. 2) Brides chose Wish Wonder Dream was because of how easy Whitney was to talk to and she seemed to really get the vision of each of her clients weddings. One bride said that after meeting with Whitney she cancelled the other meetings she scheduled with other coordinators because Whitney just got her and she knew she had found the best person to plan her wedding. Another mentioned that they choose to go with WWD because right off the bat they felt like Whitney really cared about their wedding. 3) Whitney is professional, knowledgeable, and reasonably priced. She offered the package clients were interested in for the price they wanted to spend. She also only recommended vendors to her clients that were within their budget. She was so helpful every step of the process and was easy to get in touch with by phone or email. Her responses to questions were always spot on and gave brides even more information than they expected. 4) Whitney's personality is a plus! She's so easy to talk and supportive of her brides. She also goes above what the fine print of her packages say. Brides felt that they were given individualized attention and never felt rushed. Whitney is more focused on making her clients and their families happy with the day and the experience, rather than getting paid and that was shown to us by how accommodating she was throughout the process. 5) Whitney has a great team and she is on top of everything at the wedding. Brides feel ease knowing she was she was there taking care of all the little details. Whitney kept things running smoothly and if there were any issues, they were handled and her clients didn't even know about them. One bride said "I truly believe that if I didn't have Whitney by my side, my day wouldn't have been as wonderful and special as it was. 6) Whitney makes you feel like your wedding is the biggest, most important wedding they've done whether it cost $500 or $50,000.
Thank you again, most sincerely, to every single person who made this possible. Click here to see our profile.
Monday, November 14, 2011 at 2:42PM 
